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Architecture as system

Enterprise-architecture, service-architecture and the Viable System Model

Tom Graves : Tetradian Consulting
January 2007

Audience
– enterprise architects, service architects, operations
strategists, process analysts, IT-systems analysts
• Objective
– increase business take-up of enterprise architecture
– demonstrate tools to review service-architecture
• Agenda
– extend enterprise-architecture beyond IT-systems
– extend service-architecture across all service types
– use ‘systems-theory’ tools to improve services
– business benefits of extended architecture

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